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Compare-n-Save Insurance.com is committed to ensuring accessibility for all visitors to its website.

We are constantly working to make our site user-friendly for everyone, including those with disabilities.

Our Commitment to Inclusive and Accessible Service

At Hernandez Family Insurance DBA Compare-N-Save Insurance, we believe that everyone deserves equal access to insurance services, information, and resources. As a trusted provider in our community, we are dedicated to ensuring that our website, office location, and customer service platforms are accessible and inclusive for all clients, regardless of ability or disability.

Our Accessibility Commitment

We are committed to ensuring that our website is accessible to individuals with disabilities, in compliance with the Americans with Disabilities Act (ADA). Our goal is to empower every individual to access our products and services independently and with dignity. If you experience any difficulty accessing any part of our website, please contact us, and we will work with you to provide the information or service you need.

Communication Accessibility

We are committed to clear and inclusive communication, ensuring all clients can engage with us in the way that works best for them.

  • Multiple Contact Methods: Clients can reach us via phone, email, web contact forms, or text message.

  • Relay Services: We welcome calls through TTY/TDD and relay services for clients who are deaf or hard of hearing.

  • Language Access: Interpretation services are available for those who communicate in languages other than English or Espanol.

Employee Training and Awareness

Our employees receive ongoing training in accessibility best practices, disability awareness, and respectful communication. We foster a culture of inclusion, empathy, and support:

  • All team members are trained to assist individuals with disabilities and to provide reasonable accommodations.

  • Customer service representatives are equipped to answer accessibility-related questions and address concerns proactively.

  • We encourage feedback from both clients and staff to help us identify areas for improvement.

Continuous Improvement and Feedback

Accessibility is a journey, not a destination. We continuously review our procedures, solicit feedback, and strive to enhance our clients’ experiences.

  • We review our digital platforms regularly to ensure ongoing accessibility compliance and make updates as needed.

  • Physical spaces are evaluated to identify and address any obstacles or barriers to access.

  • Clients are invited to share their experiences and suggestions regarding accessibility through our available feedback channels.

Third-Party Content and Services

While we prioritize accessibility on our platforms, some third-party content or external links may not be fully accessible. We encourage users to contact us if they encounter any barriers, and we will do our best to provide the information or service in an accessible format.

How to Contact Us About Accessibility

If you experience any difficulty accessing our website, services, or physical locations, or if you have suggestions for improvements, we want to hear from you. Please contact us at:

 

We take all accessibility concerns seriously and will respond promptly to your inquiry.

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